Frequently Asked Questions (FAQ)

• 1.How much do custom enamel pins cost?

  There are four key features on which the custom enamel pins' cost depends: 1.Pin Size: Bigger pins cost more 2.Pin Quantity: You get more discounts with more orders. 3.Pin Color: Extra colors increase the cost of your order 4.Pin Style: Printing pin is most expensive, followed by hard enamel then soft enamel. However, if you place your order with us, you can save over 30% on them since we have our own factory.

• 2.How long will it take to get my custom enamel pins?

  Our custom enamel pin turnaround time is 14 business days after you approve the design.

• 3.What is the minimum order quantity?

  There is no minimum order quantity as you can order a single custom enamel pin. However, with orders for more than 50 pieces, you can significantly cut down on your buying price! The more you order, the lesser you'll have to pay!

• 4.Can you replicate my logo and design exactly?

  Yes, we can exactly replicate almost any design. In complicated designs with gradient colors and several details, we prefer the printing pin style, which can copy your composition 100%.

• 5.Do you have any guarantees?

  You can be assured to get a 100% refund if you dislike our design, there are issues with the final products, or your order is delayed.

• 6.Can I return the goods for free?

  Yes, you do. In case of any product quality issues, contact our after-sales customer service to ask for a return. For more details, please read our shipping and return policy.